Terms and Conditions

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1. Agreement
The Agreement consists of these terms and conditions, information provided in the ordering solution, and any specially agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties shall take precedence, provided it does not contravene mandatory legislation.

The Agreement will also be supplemented by relevant statutory provisions governing the purchase of goods between businesses and consumers.

 

2. Parties
The Seller is Skogen Living ENK, Skogvegen 28, 5306 Erdal, skogenliving@gmail.com, Phone: 970 32 942, Org. No. 918 43 1403, hereinafter referred to as the "Seller."

The Buyer is the consumer placing the order, hereinafter referred to as the "Buyer."

 

3. Price
The stated price for the goods, services, and shipping is the total price the Buyer shall pay. This price includes all taxes and additional costs. The Buyer shall not bear any additional costs that the Seller has not informed the Buyer of prior to the purchase.

 

4. Formation of Agreement
The Agreement is binding on both parties when the Buyer has submitted their order to the Seller.

However, the Agreement shall not be binding if there have been typographical or input errors in the Seller's offer in the online store's ordering solution or in the Buyer's order, and the other party realized or ought to have realized that such an error existed.

 

5. Payment
The Seller may demand payment for the goods from the time they are dispatched from the Seller to the Buyer.

If the Buyer uses a credit or debit card for payment, the Seller may reserve the purchase amount on the card at the time of ordering. The card will be charged on the day the goods are dispatched.

 

6. Delivery
Delivery is deemed to have taken place when the Buyer, or their representative, has taken possession of the goods.

If the delivery time is not stated in the ordering solution, the Seller shall deliver the goods to the Buyer without undue delay and no later than 30 days after the customer's order. The goods shall be delivered to the Buyer unless otherwise specifically agreed between the parties.

 

7. Risk of Loss
The risk of loss of the goods passes to the Buyer when they, or their representative, have received the goods in accordance with Clause 6.

 

8. Right of Withdrawal and 30-Day Money-Back Guarantee

30-Day Money-Back Guarantee
Herbalife Nutrition guarantees the quality of any product bearing the Herbalife Nutrition name and assures that products are manufactured for customers in accordance with strict quality requirements.

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If a customer for any reason is not completely satisfied with a Herbalife Nutrition product purchased from a Herbalife Nutrition Distributor, the customer may, within thirty (30) days of receiving the product, request that the Distributor refund the purchase price or exchange the product for another.

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Refunds and exchanges may be carried out by following the instructions available at www.herbalife.no, by calling 67 12 66 66, or by contacting your Myherbashop AS.

The customer will be asked to return the product, or what remains of it, to the Distributor from whom the product was purchased. The Distributor must offer the customer a full refund, either in the form of another Herbalife Nutrition product or as a cash payment.

The cost of return shipping will not be refunded.

 

Right of Withdrawal
The Buyer must notify the Seller of the exercise of the right of withdrawal within 14 days from the date the withdrawal period begins. The period includes all calendar days. If the period ends on a Saturday, public holiday, or other holiday, the period is extended to the next business day.

The withdrawal period is deemed to have been met if the notice is sent before the expiry of the period. The Buyer bears the burden of proof that the right of withdrawal has been exercised, and the notice should therefore be given in writing (withdrawal form, email, or letter).

 

The withdrawal period begins as follows:

• For single-item purchases, the withdrawal period runs from the day after the item(s) is/are received.

• If a subscription is sold, or the agreement entails regular delivery of identical goods, the period runs from the day after the first shipment is received.

• If the purchase consists of multiple deliveries, the withdrawal period runs from the day after the final delivery is received.
   

The withdrawal period is extended to 12 months after the expiry of the original period if the Seller fails to inform the Buyer prior to the formation of the agreement that a right of withdrawal exists and that a standard withdrawal form is available. The same applies if information on the conditions, time limits, and procedure for exercising the right of withdrawal is omitted. If the Seller provides this information during those 12 months, the withdrawal period nevertheless expires 14 days after the day the Buyer received the information.

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When exercising the right of withdrawal, the goods must be returned to the Seller without undue delay and no later than 14 days from the date notice of withdrawal was given. The Buyer bears the direct costs of returning the goods, unless otherwise agreed or the Seller has failed to inform the Buyer that they are responsible for return costs. The Seller may not impose any fee for the Buyer's exercise of the right of withdrawal.

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The Buyer may inspect or test the goods in a reasonable manner to determine their nature, characteristics, and function without losing the right of withdrawal. If the inspection or testing goes beyond what is reasonable and necessary, the Buyer may be held liable for any diminished value of the goods.

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The Seller is obligated to refund the purchase price to the Buyer without undue delay, and no later than 14 days from the date the Seller received notice of the Buyer's decision to exercise the right of withdrawal. The Seller has the right to withhold payment until they have received the goods from the Buyer, or until the Buyer has provided documentation that the goods have been returned.

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9. Delay and Non-Delivery – Buyer's Rights and Deadline for Claims
If the Seller fails to deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the Buyer or circumstances on the Buyer's side, the Buyer may, in accordance with the provisions of Chapter 5 of the Consumer Purchase Act, as applicable, withhold the purchase price, demand performance, rescind the agreement, and/or claim compensation from the Seller.

When asserting remedies for breach, notice should, for evidentiary purposes, be given in writing (e.g., email).

 

Performance
The Buyer may uphold the purchase and demand performance from the Seller. However, the Buyer may not demand performance if there is an obstacle that the Seller cannot overcome, or if performance would entail such a significant inconvenience or cost to the Seller that it is substantially disproportionate to the Buyer's interest in the Seller's performance. Should the difficulties cease within a reasonable time, the Buyer may nevertheless demand performance.

The Buyer loses their right to demand performance if they wait an unreasonably long time to assert the claim.

 

Rescission
If the Seller does not deliver the goods at the time of delivery, the Buyer shall request that the Seller deliver within a reasonable additional period for performance. If the Seller does not deliver the goods within the additional period, the Buyer may rescind the purchase.

However, the Buyer may rescind the purchase immediately if the Seller refuses to deliver the goods. The same applies if delivery at the agreed time was essential to the formation of the agreement, or if the Buyer has informed the Seller that the time of delivery was crucial.

If the item is delivered after the additional period set by the consumer, or after the time of delivery that was decisive for the formation of the agreement, a claim for rescission must be asserted within a reasonable time after the Buyer became aware of the delivery.

 

Compensation
The Buyer may claim compensation for any loss incurred as a result of the delay. However, this does not apply if the Seller proves that the delay was due to an obstacle beyond the Seller's control that could not reasonably have been taken into account at the time of the agreement, avoided, or overcome.

 

10. Defects in the Goods – Buyer's Rights and Complaint Deadline
If there is a defect in the goods, the Buyer must, within a reasonable time after discovering or ought to have discovered it, notify the Seller that they intend to rely on the defect. The Buyer has always complained in time if this occurs within 2 months from the date the defect was discovered or ought to have been discovered. A complaint may be lodged no later than two years after the Buyer took possession of the goods. If the goods or parts thereof are intended to last significantly longer than two years, the complaint period is five years.

If the goods have a defect and this is not due to the Buyer or circumstances on the Buyer's side, the Buyer may, in accordance with Chapter 6 of the Consumer Purchase Act, as applicable, withhold the purchase price, choose between repair and replacement, demand a price reduction, demand rescission of the agreement, and/or claim compensation from the Seller.

Complaints to the Seller should be made in writing.

 

Repair or Replacement
The Buyer may choose between demanding the defect remedied or delivery of equivalent goods. The Seller may, however, object to the Buyer's claim if fulfilling it is impossible or would cause the Seller unreasonable costs. Repair or replacement shall be carried out within a reasonable time. The Seller is generally not entitled to make more than two remedial attempts for the same defect.

 

Price Reduction
The Buyer may demand a reasonable price reduction if the goods are not repaired or replaced. This means that the ratio between the reduced price and the agreed price corresponds to the ratio between the value of the item in defective condition and its value in contractual condition. If special grounds so warrant, the price reduction may instead be set equal to the significance of the defect for the Buyer.

 

Rescission
If the goods are not repaired or replaced, the Buyer may also rescind the purchase if the defect is not immaterial.

 

11. Seller's Rights in the Event of Buyer's Default
If the Buyer fails to pay or fulfil their other obligations under the agreement or the law, and this is not due to the Seller or circumstances on the Seller's side, the Seller may, in accordance with Chapter 9 of the Consumer Purchase Act, as applicable, withhold the goods, demand performance of the agreement, demand rescission of the agreement, and claim compensation from the Buyer. The Seller may also, as applicable, claim interest on overdue payments, debt collection fees, and a reasonable fee for uncollected goods.

 

Performance
The Seller may uphold the purchase and demand that the Buyer pay the purchase price. If the goods have not been delivered, the Seller loses this right if they wait an unreasonably long time to assert the claim.

 

Rescission
The Seller may rescind the agreement if there is a material payment default or other material default on the Buyer's side. However, the Seller may not rescind if the full purchase price has been paid. If the Seller sets a reasonable additional period for performance and the Buyer fails to pay within that period, the Seller may rescind the purchase.

 

Interest on Late Payment / Debt Collection Fees
If the Buyer does not pay the purchase price in accordance with the agreement, the Seller may claim interest on the purchase price under the Late Payment Interest Act. In the event of non-payment, the claim may, after prior notice, be sent for collection, and the Buyer may then be held liable for fees under the Debt Collection Act.

 

Fee for Uncollected, Unprepaid Goods
If the Buyer fails to collect unpaid goods, the Seller may charge the Buyer a fee. The fee shall at most cover the Seller's actual outlay for delivering the goods to the Buyer. Such a fee may not be charged to Buyers under 18 years of age.

 

12. Warranty
Any warranty provided by the Seller or manufacturer gives the Buyer rights in addition to those the Buyer already has under mandatory legislation. A warranty thus does not imply any limitation on the Buyer's right to complain and make claims in the event of delay or defects under Clauses 9 and 10.

 

13. Personal Data
The data controller for the collected personal data is the Seller. Unless the Buyer consents otherwise, the Seller may, in accordance with the Personal Data Act, only collect and store the personal data necessary for the Seller to fulfil their obligations under the agreement. The Buyer's personal data will only be disclosed to third parties if necessary for the Seller to carry out the agreement with the Buyer, or in cases required by law.

 

14. Dispute Resolution
Complaints shall be directed to the Seller within a reasonable time, cf. Clauses 9 and 10. The parties shall attempt to resolve any disputes amicably.

The European Commission's online dispute resolution platform may be used if you wish to submit a complaint. This is particularly relevant if you are a consumer resident in another EU country.

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15. Contact Us
If you have any questions, comments, or remarks regarding our website, products, offers, or this Agreement, please feel free to contact me at skogenliving@gmail.com, 970 32 942.

 

Last revised July 2026